Shipping & Returns

Shipping and Returns

Shipping

UK

- We ship orders with the Royal Mail.

- We offer an option of either First Class Delivery (£2) or Second Class Delivery (£1.50). 

- Orders over £25 qualify for free shipping if using code: FREESHIPPING at checkout.

International

- To keep international delivery down, international deliveries are sent by Royal Mail Standard Shipping.

- The cost is £5.

- International Delivery Aims:

- Europe: 3-5 working days

- Worldwide: 6-7 working days

Returns

At Friscobaye, your order will always be our top priority which is why all our products are great quality. However if there is an issue, here is what to do:

•  Within 7 days of receiving the item, please email us (friscobaye@gmail.com) and we will let you know what address to send it to.
• If the item is faulty then you can return it and be refunded, free of charge.
• If the item is not faulty, we will refund you minus the price of shipping.
• In both cases, the product must be in it’s original packaging and hasn’t had labels removed. 
• However, we do not accept returns/refunds of non-faulty items which are jewellery due to hygiene reasons.